Cancel/ Change Order

Order Adjustment & Address Verification Policy

At Clothingpeaks, we know that mistakes happen and plans may change. To support you, we provide a 4-hour adjustment window after your order is placed. During this time, you may request changes or a cancellation with no issues.

Order Changes or Cancellations (Within 4 Hours)
If you need to update or cancel your order, please contact us within the first four hours after checkout. You may reach us through:

– Our Contact section on clothingpeaks.com
– A support request
– Emailing our team directly at support@clothingpeaks.com

We will do our best to assist you promptly.

After the 4-Hour Window
Once the 4-hour period has passed, your order will already be in processing, and we can no longer make changes or cancel it. We appreciate your understanding as this ensures timely production and shipping.

Ensuring Accurate Shipping Information
Please review your shipping address carefully before completing your purchase. It is the customer’s responsibility to provide a complete and accurate address, including street details, apartment or unit numbers, city, and ZIP code.

Address-Related Delivery Issues
If an order cannot be delivered due to an incorrect or incomplete address, Clothingpeaks cannot be held responsible for delays or failed deliveries. Verifying your address at checkout helps ensure smooth and successful delivery.

Customer Assistance
If you have questions or need help, our support team is always ready to assist you. You can contact us at support@clothingpeaks.com at any time.

Thank you for choosing Clothingpeaks. We value your trust and are committed to delivering every order with accuracy and care.